# Apex ATS

> Apex ATS is applicant tracking software by Caspian Solutions for teams that hire in volume. It parses resumes, scores applicants against must-have and nice-to-have keywords with knockout questions, runs a six-stage pipeline (Applied, Screening, Interview, Offer, Hired, Rejected), sends two-way SMS and email from the applicant record with a shared inbox, offers interview self-scheduling links, hosts careers pages at /careers/{company}, publishes Indeed and ZipRecruiter XML feeds and Google for Jobs schema, and reports time-to-fill, time-to-hire, funnel and source effectiveness. Plans: Starter $99/month (3 open roles), Growth $249/month (15 open roles, SMS), Enterprise custom. Unlimited users on every plan. Free 14-day trial, no credit card. Contact: management@apexsales.ai.

## Product

- [Home](https://ats.apexsales.ai/): Overview of Apex ATS, the four-step hiring flow and pricing.
- [Features](https://ats.apexsales.ai/features): Resume parsing, keyword scoring, pipeline, self-scheduling, multi-posting, analytics, integrations.
- [SMS and email messaging](https://ats.apexsales.ai/messaging): Two-way SMS and email from the applicant record, templates with merge fields, bulk send, STOP handling and quiet hours.
- [Pricing](https://ats.apexsales.ai/pricing): Starter $99, Growth $249, Enterprise custom; priced per open role, unlimited users; comparison table and FAQ.
- [Hosted careers pages](https://ats.apexsales.ai/careers): Each employer gets a branded careers page and job pages with Google for Jobs structured data.
- [Integrations](https://ats.apexsales.ai/integrations): Indeed, ZipRecruiter, Google for Jobs, LinkedIn, Facebook, Twilio SMS, Resend email, Google and Microsoft calendars via .ics; HRIS, payroll and background checks on request.
- [Security](https://ats.apexsales.ai/security): Data ownership, Row Level Security per organization, encryption, subprocessors (Supabase, Cloudflare, Twilio, Resend), backups, responsible disclosure.
- [Free trial](https://ats.apexsales.ai/free-trial): 14 days, unlimited users, sample data, SMS in simulated mode until a number is connected.
- [FAQ](https://ats.apexsales.ai/faq): Product, messaging, pricing, security and trial questions with direct answers.

## Services

- [Services overview](https://ats.apexsales.ai/services): Guided Setup ($855), Private Label Implementation ($3,000 Standard, $7,500 Rollout, $15,000 Integration) and the free Developer Program.
- [Guided Setup](https://ats.apexsales.ai/services/guided-setup): $855 implementation package: discovery call, configuration session with a specialist, practice task list, post-go-live Q&A; about three weeks.
- [Private Label Implementation](https://ats.apexsales.ai/services/private-label): Branded Apex ATS on your domain for staffing agencies, PEOs, HR consultancies and payroll providers; three tiers plus a free Developer Program.
- [Developer Program](https://ats.apexsales.ai/services/developer-program): Free: use case review, sandbox workspace, public feeds (/feeds/{org}/jobs.json and indeed.xml), Twilio webhooks, REST API access on request.
- [Partners](https://ats.apexsales.ai/partners): Reseller and private label program: benefits, revenue model, white-labeling, support model, application.
- [Book a demo](https://ats.apexsales.ai/demo): 15-minute demo on one of your own roles.
- [Contact](https://ats.apexsales.ai/contact): General questions, sales, support and press.
- [About](https://ats.apexsales.ai/about): Caspian Solutions, the company behind Apex ATS.

## Support center

- [Create your account and workspace](https://ats.apexsales.ai/support/create-your-account-and-workspace): Sign up at /signup, name your organization and you have a 14-day trial workspace with unlimited users. Takes about two minutes.
- [Post your first job](https://ats.apexsales.ai/support/post-your-first-job): Create a job, add must-have and nice-to-have keywords, set screening questions and publish it to your careers page and the XML feed in about ten minutes.
- [Set up your careers page](https://ats.apexsales.ai/support/set-up-your-careers-page): Your hosted careers page lives at ats.apexsales.ai/careers/your-slug. Add a logo, brand color and intro in Settings, Careers page.
- [Screening questions and knockout answers](https://ats.apexsales.ai/support/screening-questions-and-knockout-answers): Screening questions are asked on the apply form. A knockout question with a wrong answer caps the applicant's score at 20 so they sink without being deleted.
- [How candidate scoring works](https://ats.apexsales.ai/support/how-candidate-scoring-works): Every application gets a 0 to 100 score: must-have keywords are worth 70 percent, nice-to-haves 30 percent, and a failed knockout caps the score at 20.
- [Move candidates through the pipeline](https://ats.apexsales.ai/support/move-candidates-through-the-pipeline): The pipeline has six stages: Applied, Screening, Interview, Offer, Hired and Rejected. Drag a card or use the stage menu on the record; every change is logged.
- [Turn on SMS messaging](https://ats.apexsales.ai/support/turn-on-sms-messaging): SMS is on the Growth and Enterprise plans. Enable it in Settings, Messaging, connect a Twilio number, and set your quiet hours and opt-out footer.
- [Send a text or email to an applicant](https://ats.apexsales.ai/support/send-a-text-or-email-to-an-applicant): Open any applicant record, choose Message, pick SMS or Email, write or select a template and send. Replies land on the record and in the shared inbox.
- [Message templates and merge fields](https://ats.apexsales.ai/support/message-templates-and-merge-fields): Templates are saved messages for SMS or email. Merge fields such as {{first_name}}, {{job_title}}, {{company}} and {{schedule_link}} fill in at send time.
- [Bulk messaging a pipeline stage](https://ats.apexsales.ai/support/bulk-messaging-a-pipeline-stage): Select a stage on the pipeline, pick a template and send to everyone in it. Opted-out applicants and missing numbers are skipped automatically.
- [Opt-outs, STOP and quiet hours](https://ats.apexsales.ai/support/opt-outs-stop-and-quiet-hours): STOP marks the applicant opted out immediately and blocks further texts. START opts them back in. Quiet hours hold SMS overnight in your timezone.
- [Interview self-scheduling links](https://ats.apexsales.ai/support/interview-self-scheduling-links): Set your weekly availability, then send a {{schedule_link}} by SMS or email. The applicant picks a slot and the interview books itself.
- [Reminders and no-shows](https://ats.apexsales.ai/support/reminders-and-no-shows): Apex sends an interview reminder the day before and again an hour ahead by SMS or email. Mark no-shows on the interview so reporting stays honest.
- [Invite your team and roles](https://ats.apexsales.ai/support/invite-your-team-and-roles): Invite unlimited users from Settings, Team. Roles are Owner, Admin, Recruiter and Hiring manager; each controls what a person can see and change.
- [Connect Twilio and Resend](https://ats.apexsales.ai/support/connect-twilio-and-resend): SMS is sent through your Twilio account and email through Resend. Paste the credentials in Settings, Integrations and point Twilio's webhooks at Apex.
- [Post to Indeed and ZipRecruiter with the XML feed](https://ats.apexsales.ai/support/post-to-indeed-and-ziprecruiter-with-the-xml-feed): Every workspace has an XML feed at /feeds/your-slug/indeed.xml in the format Indeed and ZipRecruiter ingest. Submit the URL once and open jobs sync automatically.
- [Google for Jobs](https://ats.apexsales.ai/support/google-for-jobs): Each job page on your careers site includes JobPosting structured data, so Google can list it in the jobs box in search results. Nothing to configure.
- [Export your data](https://ats.apexsales.ai/support/export-your-data): Export jobs, applicants, applications, notes and messages as CSV from Settings, Data at any time. Resumes can be requested as a zip.
- [Notes and scorecards](https://ats.apexsales.ai/support/notes-and-scorecards): Leave a note on any applicant record, or fill a scorecard with a 1 to 5 rating after an interview. Both are visible to the whole hiring team.
- [Analytics definitions: time-to-fill vs time-to-hire](https://ats.apexsales.ai/support/analytics-definitions): Time-to-fill counts days from a job opening to its first hire. Time-to-hire counts days from an applicant applying to being marked Hired. The funnel and source reports use stage changes.
- [Plans, billing and cancellation](https://ats.apexsales.ai/support/plans-billing-and-cancellation): Pick or change a plan in Settings, Billing. Plans are billed monthly in advance, upgrades apply immediately, and you can cancel any time.

## Blog

- [Blog](https://ats.apexsales.ai/blog): Practical notes on hiring faster.
- [What's new in Apex ATS: summer 2026 release notes](https://ats.apexsales.ai/blog/whats-new-in-apex-ats-summer-2026-release-notes): Everything that shipped between June and August 2026: inbox improvements, multi-location posting, new analytics, integrations and a long list of small fixes.
- [AI in recruiting: what is useful, what is hype, and what we shipped](https://ats.apexsales.ai/blog/ai-in-recruiting-what-is-useful-what-is-hype-and-what-we-shipped): An honest look at where AI helps a recruiting team, where it does not, and the specific features in Apex ATS that use it.
- [Reducing interview no-shows: reminders, confirmations and reschedule links](https://ats.apexsales.ai/blog/reducing-interview-no-shows-reminders-confirmations-reschedule-links): A no-show wastes an interviewer's hour and a candidate's chance. A message sequence that cuts no-shows by half without nagging anyone.
- [Hiring analytics your CFO will actually read](https://ats.apexsales.ai/blog/hiring-analytics-your-cfo-will-actually-read): Finance does not want a dashboard with 30 tiles. Five numbers, tied to cost and revenue, in a one page format that answers the question before it is asked.
- [Franchise and multi-location hiring in one account](https://ats.apexsales.ai/blog/franchise-and-multi-location-hiring-in-one-account): Running hiring across 30 locations with 30 logins does not scale. How one account with locations, roles and permissions keeps everyone in their lane.
- [Mobile-first applications: why half your applicants never finish the form](https://ats.apexsales.ai/blog/mobile-first-applications-why-half-your-applicants-never-finish): Most hourly and frontline candidates apply from a phone. If your form was designed for a desktop, you are losing them at step two.
- [Careers pages that convert: the anatomy of a good apply flow](https://ats.apexsales.ai/blog/careers-pages-that-convert-anatomy-of-a-good-apply-flow): Most careers pages lose candidates before the form loads. A walk through the page, the job listing, and the apply flow, with what to cut and what to keep.
- [Bulk messaging a pipeline stage without sounding like a robot](https://ats.apexsales.ai/blog/bulk-messaging-a-pipeline-stage-without-sounding-like-a-robot): Bulk send is a tool, not a personality. How to message 40 candidates at once and still get replies that start with a first name.
- [Rejection Done Right: Closing the Loop With Every Applicant](https://ats.apexsales.ai/blog/rejection-done-right-closing-the-loop): Every applicant deserves an answer. How to send timely, humane rejections at scale, and why it pays off in referrals, reapplications and reputation.
- [Hourly and Seasonal Hiring: Getting Ahead of the Summer Rush](https://ats.apexsales.ai/blog/hourly-seasonal-hiring-summer-rush): Seasonal volume punishes teams that start late. A week-by-week plan for hiring hourly staff at scale without drowning the recruiters.
- [Background Checks in the Pipeline, Not After It](https://ats.apexsales.ai/blog/background-checks-in-the-pipeline): Screening that lives inside the hiring flow closes faster, stays compliant, and stops surprising candidates. Here is how to wire it in.
- [Connecting Your ATS to HRIS and Payroll: What to Sync and When](https://ats.apexsales.ai/blog/connecting-ats-to-hris-and-payroll): The hire is made, now the data has to move. Which fields to sync, when to trigger the handoff, and how to keep records from drifting apart.
- [Candidate Experience Is a Retention Metric](https://ats.apexsales.ai/blog/candidate-experience-is-a-retention-metric): How people are treated before day one predicts whether they are still around at day 90. Practical ways to make the hiring process the first act of retention.
- [Structured Interviews With Scorecards Inside Your ATS](https://ats.apexsales.ai/blog/structured-interviews-scorecards-in-your-ats): Same questions, same rubric, same place to record the answers. A practical guide to running structured interviews without adding paperwork.
- [Healthcare Hiring: Credentials, Shifts and Speed](https://ats.apexsales.ai/blog/healthcare-hiring-credentials-shifts-speed): Clinical roles bring license checks, shift preferences and competition for the same nurses. How to run that pipeline without dropping candidates.

## Legal

- [Terms of service](https://ats.apexsales.ai/terms): The contract between Caspian Solutions and every organization that uses Apex ATS: accounts, trials, billing, data, messaging obligations, liability and governing law.
- [Privacy policy](https://ats.apexsales.ai/privacy): What we collect on the website and in the product, how we use it, who we share it with, how long we keep it, and the rights you have.
- [Cookie policy](https://ats.apexsales.ai/legal/cookies): The small set of strictly necessary and functional cookies we use, and why there is no consent banner.
- [Acceptable use policy](https://ats.apexsales.ai/legal/acceptable-use): What you may and may not do with Apex ATS, with specific rules for messaging applicants and fair hiring.
- [SMS terms](https://ats.apexsales.ai/legal/sms-terms): The Apex ATS applicant messaging program: how applicants opt in, what they receive, how to stop, and who to contact.
- [Data processing addendum](https://ats.apexsales.ai/legal/dpa): Controller and processor roles, instructions, security measures, subprocessors, breach notification within 72 hours, deletion and audits.
- [Accessibility statement](https://ats.apexsales.ai/legal/accessibility): Our WCAG 2.2 AA target, what we have done, the limitations we know about, and how to get help.
- [GDPR and CCPA notice](https://ats.apexsales.ai/legal/gdpr): Legal bases, your rights in the EU, UK and California, our do-not-sell statement, and how to make a request.

## Optional

- [Sitemap](https://ats.apexsales.ai/sitemap.xml): XML sitemap of public pages.
- [RSS](https://ats.apexsales.ai/rss.xml): Blog feed.
- [Robots](https://ats.apexsales.ai/robots.txt): Crawler rules. AI crawlers are allowed on public pages; /app/ and /api/ are disallowed.
- [Social](https://ats.apexsales.ai/social): LinkedIn, X, Facebook, Instagram and YouTube profiles.