SMS + email
Message applicants the way they answer.
The applicant record includes a chat-style message workspace. Public messages here are simulated; live sending requires a configured provider, and replies appear only after inbound routing is verified.
Interactive preview. Pick a template or type your own, then send. Replies are simulated.
Marcus Hill
CDL-A Driver · Screening · +1 555 010 4471
0/160 characters · Reply STOP to opt out is appended automatically on first contact.
Enable and use SMS
Configure and verify before texting.
SMS needs an employer-authorized provider, sender, webhook routing, consent and any required carrier registration. Setup is not complete until a controlled test succeeds.
Connect a sender
An administrator connects a business-owned Twilio account and sender, configures inbound/status webhooks, and completes any required carrier registration. Apex does not provision or register the number automatically.
Set your sending rules
Choose quiet hours, who can send, and whether hiring managers can text or only recruiters. The opt-out footer is added for you on first contact.
Add templates
Write the five messages you send every day once. Merge fields pull the applicant name, job title, interview time and scheduling link.
Send from the record
Open an applicant, choose Message and prepare an email or text. Delivery is available only after the relevant provider is connected and verified; replies need inbound routing.
Send a message to an applicant
From the record to their phone.
- 1Open the applicant. From a job’s pipeline, click the name, or search from anywhere.
- 2Click Message. Choose SMS or Email in the composer. Both use the same thread.
- 3Type a message or choose a template. Preview shows the merged text before you send.
- 4Send only after the provider shows ready and the applicant has given the required consent.
- 5Verify an inbound reply reaches the correct applicant record before using the channel for recruiting.
Marcus Hill
CDL-A Driver · Screening
Hi Marcus, thanks for applying to the CDL-A Driver role at Northpoint. Are you still looking? Reply YES and I will send interview times.
What is included
Everything a recruiter needs to reply fast.
Two-way SMS
Requires an employer-authorized sender, provider setup and a tested inbound reply route.
Email in the same thread
Email delivery and reply capture require a verified sender domain and inbound routing configuration.
Shared inbox
Workspace access controls which recruiter can review applicant conversations.
Templates and merge fields
Screening, scheduling, reminders and rejections, written once.
Bulk send by stage
Text everyone in “Applied” for one job, with a per-applicant preview before it goes.
Compliance built in
Consent, opt-out and quiet-hour controls are enforced in the application; carrier delivery still depends on provider configuration.
Compliance
Texting applicants, done properly.
- Application forms can capture SMS consent where configured
- Recognized opt-outs are blocked when inbound routing is enabled
- Configured quiet hours can block sends
- Opt-out behavior depends on workspace and provider setup
- Message history is available when delivery and storage are configured
- Complete any required sender registration with the provider
See it live
See the inbox with your own applicants.
We can review your messaging setup and run an authorized test after the sender, consent rules and inbound routing are configured.