Skip to content
BillingUpdated

Plans, billing and cancellation

Pick or change a plan in Settings, Billing. Plans are billed monthly in advance, upgrades apply immediately, and you can cancel any time.

Starter is $99 a month for 3 open roles, Growth is $249 a month for 15 open roles with SMS, and Enterprise is custom. Users are unlimited on every plan. Annual billing gets two months free.

Changing plans

Upgrades take effect immediately and the difference is prorated. Downgrades apply at the next renewal. If you have more open jobs than the new plan allows, pause or close jobs first.

Invoices and payment

Card payments are processed by our payment provider; Enterprise customers can pay by invoice. Invoices are emailed to the billing contact and available in Settings, Billing.

Cancelling

Cancel from Settings, Billing. The workspace stays active until the end of the paid period, then becomes read-only for 60 days so you can export, after which it is deleted. Fees already paid are not refunded except where the law requires it.

Still stuck?

Contact support.

Tell us what you tried. A person replies from management@apexsales.ai.